At DiabeticSupplyCash we aim to make the shipping process simple, secure, and convenient for our customers.

Please read our shipping policy carefully before sending your diabetic test strips or medical supplies to us.

Shipping Your Items to Us

To ensure your products arrive safely and remain eligible for purchase:

• Use a sturdy cardboard box when shipping items
• Do not ship products in envelopes or bubble mailers
• Make sure all items are sealed and undamaged
• Do not remove prescription labels — we securely remove and destroy them for your privacy
• Carefully package items to avoid crushing, bending, or water damage during transit

Improper packaging may result in products being rejected due to damage.

Shipping Costs

In most cases, customers are responsible for shipping products to us unless a prepaid shipping label has been provided by Diabeticteststripsexchange.

If a prepaid label is issued, it must only be used for approved products and shipments.

Processing Time

Once your package is delivered to us, orders are typically inspected and processed within 1–3 business days.

Processing times may vary depending on shipment volume, holidays, or verification requirements.

Tracking Your Shipment

We strongly recommend using a shipping service that provides:

• Tracking information
• Delivery confirmation
• Insurance for high-value shipments

Diabeticteststripsexchange is not responsible for packages lost or damaged during transit to our facility.

Unacceptable Shipments

We do not accept:

• Opened boxes
• Expired products
• Severely damaged items
• Products with broken seals
• Unapproved items

Any unacceptable products received may be discarded and will not be returned to the sender.

Shipping Address

Diabeticteststripsexchange
38 Bernard Rd
Strafford, NH 03884

Incorrect or Incomplete Address Information

Customers are responsible for providing accurate shipping and contact information. We are not responsible for delays or lost shipments caused by incorrect address details.

Lost or Delayed Shipments

Once a shipment is handed over to the shipping carrier, delivery times are controlled by the carrier. We are not liable for carrier delays, weather interruptions, or lost packages during transit.

Contact Us

Email: support@diabeticsupplycash.com
Website: Sell Website